How to Manually Override an Invoice

Edited

Manual override lets you update an invoice’s outstanding balance directly, without creating a new charge or payment. This can be used to adjust an invoice’s balance as needed, including marking it as paid or reopening it to collect payment again for example.

Step-by-Step Tutorial:

  1. Find the invoice you want to update:

  2. Click the 3‑dot menu next to the invoice:

  3. Select Manual Override on the bottom of the list:

  4. Update the Outstanding $ amount. You can also add a memo if you want:

  5. Click Apply Override. The invoice will immediately reflect the new outstanding balance:

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