Why did a payment fail?
Edited
There are several reasons why a payment might fail. Some common causes are listed below:
Incorrect Information: The card or bank account information was entered incorrectly
Non-Sufficient Funds (NSF): The card or bank account does not have adequate funds
Blocked Payment: To reduce chargeback risks the card issuer may have blocked the payment if they felt the transaction was high risks.
If a payment fails, we recommend confirming you have entered in the correct information and then trying again. If it fails a second time, we recommend reaching out to the customer and asking for an alternative form of payment.
